We EXCEEDED Ana’s Expectations At Every Turn
“I Don’t Think It’s Possible For Me To Be
Any MORE Impressed”
We Managed To Exceed Ana’s Expectations At Every Stage
Of The Remodeling Process
When her pantry door fell off its hinges, Ana was done. She was tired of cooking, cleaning, and living with a kitchen that was falling apart more and more every day. It was time for a kitchen makeover.
Ana’s kitchen is important to her. She wasn’t about to let any “Chuck in a truck” start tampering with it. Any potential remodeling companies had to pass her scrutiny – and her interview process.
The first three companies she interviewed flat-out FAILED.
4Ever Remodeling passed with flying colors.
Ana was specifically impressed with the level of communication and interpersonal smarts the 4Ever Remodeling project consultant displayed. Specifically:
- He gave Ana a thorough overview of our design-build process and the different teams involved in her remodel
- He walked Ana through the payment process and explained our financing options
- He didn’t pressure Ana to make a decision on the spot and gave her time to discuss things with her husband
- He assured Ana that our administrative staff would reach out to her
There’s no question that the consultation went swimmingly. But what really matters is that every word the project consultant said came true. As Ana put it: “Everything unfolded exactly how he explained it.”
From Cynical Skeptic To Avid Enthusiast
Like many couples embarking on a home remodel, Ana and her husband were not entirely on the same page when it came to their kitchen makeover.
Ana was pining for a spacious and upgraded cooking space and was ready to embrace the remodeling process. But her husband was spooked by one too many remodeling horror stories. He was leery about this remodeling venture.
We made it our mission to show him how VERY different 4Ever Remodeling is from other remodeling companies.
Beginning with our communicative, client-centered design consultation.
Empathetic Design Consultation
4Ever Remodeling design consultants aren’t just well-versed in the ins and outs of interior design – they’re also pros at really listening, understanding, and communicating with clients. Ana felt this strongly.
“They listened to all my suggestions and took into consideration what I specifically liked,” she said.
On top of this, the design professionals had an uncanny ability to PREDICT what Ana would like based on what she told them.
For instance, Ana didn’t request a combination recycling and garbage pull-out drawer, a peninsula, or a corner lazy Susan. These were things the design team suggested.
“These specific additions give me so much joy. The other day, I was cooking in my kitchen and thought to myself: I should let them know how happy these things make me!” Ana said.
Somehow, the designers were able to intuit which particular kitchen enhancements would give Ana the ultimate kitchen experience.
Next-Level Neatness
Ana said about the installation of her kitchen: “They were neat. They were FAST. And they were meticulous.”
She was particularly blown away by how fastidious the installers managed to be – all while being extremely efficient.
They were neat while working: Ana took a peek at some of the tile cuttings and was super impressed with how meticulous they were.
When they left for the day, they left everything spotless: Every 4Ever Remodeling team member embodies our core values of accountability and respect.
They cordoned off the work zone to keep the rest of the house neat: Ana and her husband were able to resume their everyday lives because nothing got in their way.
“They just did everything PERFECTLY,” Ana said.
The 4Ever Remodeling Treatment
At 4Ever Remodeling, we have a culture of communication, kindness, and accountability.
Here’s how this played out – in Ana’s words:
“When they said they would call – they DID. They never left me in the dark.”
And we sure do call a lot! We don’t hesitate to communicate. When you choose 4Ever Remodeling, you’ll never be left hanging.
“They were professional, nice, and kind – they didn’t think anything we asked was silly.”
Kindness is an essential part of our company culture, and it’s evident in how we speak and act.
“Everything was handled with expertise, professionalism, and friendliness. I felt in good hands.”
Our design-build remodeling approach enables us to take full responsibility for the success of your remodel.
A++ Review
“I would recommend them to anyone and everyone, wholeheartedly and without reservation,” Ana said.
Remember Ana’s husband, the skeptic? Well – he came around. By the time the remodeling project concluded, he was just as enthusiastic as Ana.
4EVER REMODELING
If you want to discuss more about how our company can successfully complete your remodeling project,
feel free to schedule an in-home consultation with one of our friendly team members.
