Costumer Reviews

I am very happy with my bathroom. I cannot say enough good things about the high-quality craftsmanship delivered by Mariusz throughout the project. During rough-in, I identified two issues with framing, and both were corrected to my satisfaction by the next day. The tile design took some finagling, and Mariusz was dedicated to getting it right, both functionally and aesthetically. I had absolutely nothing for the punch list because Mariusz did it right the first time and did touch-ups preemptively. He was also friendly to me and respectful of my home.I was also really happy to work with Damian as my project manager. He visited to site most days to take update photos, answer my questions, discuss next steps, etc. He was responsive via text. I might've been a high-maintenance client, but they never made me feel like one. 4Ever and their subcontractors passed all inspections first time. I was never worried about them showing up to complete the work.One of the primary reasons I hired 4Ever was for the full-service package. I didn't have to purchase any materials, take delivery of any items, or schedule anything. They created a plastic envelope around the work space to maintain the mess and protect my home. I was pleased to work with Agnes for design and finish selection. I felt like I had final say on everything, but Aga helped me get to the final vision much quicker than I could have on my own. She created render photos and made suggestions that I feel made the higher price tag worth it, especially as someone who had never done any home remodeling before.This is a 4-star review for the following reasons: I signed my contract in April, and my project was completed in October. It took 4Ever 2 rounds of revisions to get permits from Oak Park. I was quoted 5 weeks for the project by the sales person, 6 weeks by the project manager at kick-off, and it actually took 12.5 weeks from demo to final sign-off. Part of the delay was 2 weeks when no work was done while we waited for the cabinets, which in my opinion, should have been ordered 2 weeks earlier. I had to redo the finish selection list because the designer had apparently not read my detailed wishlist. I also had to remind them that I needed to buy sinks and cabinet pulls to prevent further delays. Finally, I was frustrated by a surprise change order despite being a code requirement. During the quote process, they explicitly told me to plan for the cost of an additional circuit for the heated floor, but no mention was made of the additional circuit needed for the bidet. I understand that this is standard practice across remodelers, but it sucks so I am mentioning it.Overall, my frustrations with the process do not outweigh how pleased I am with the outcome. I would work with 4Ever on future projects due to the high-quality work, friendly people (including subcontractors), full-service package, and confidence in their follow-though. Especially for first-timers, 4Ever Remodeling is an excellent partner.